Client requests without e-mail: a portal and a quarterly plan
Clients send requests by e-mail, chat and in meetings. With a portal and a quarterly plan they have one place and a clear answer about when it’ll be done.
Hours on tasks: why your monthly billing doesn’t add up and how to fix it
At the end of the month everyone pieces hours together from memory, and part of the work never gets invoiced. Here’s how to log hours as you go and bill them only once.
How to split a project into tasks that actually get finished
“New website” isn’t a task, it’s a project. Here’s how to split work into pieces your team can finish and you can track.